CV.

Presales Solution Architect

• According to Huawei presales practice, worked as the local customer-facing technical solution architect in collaboration with China-based HQ solution architects, bridging business, technical, and commercial discussions and contributing to proposal structuring, pricing input, negotiation support, and competitive positioning / win-strategy discussions.
• Covered presales and solution-architecture scope for BSS, FinTech, AI Contact Center, AAA, VAS, CRM, OCS, and 5G charging opportunities for Tier-1 and growth operators across CIS and Central Asia, and acted as final reviewer of end-to-end solution documentation from the sales side.
• Led technical streams for major engagements and delivered workshops, executive presentations, and public industry sessions across Uzbekistan, Kazakhstan, Tajikistan, Kyrgyzstan, Georgia, and Mongolia for IT teams, business teams, middle management, and C-level stakeholders.
• Influenced telecom opportunity pipeline exceeding $50M across RFI/RFP and PoC engagements. Key examples include:
  • Tele2 Kazakhstan — 2 RFIs + 2 RFPs, shortlisted
  • UMS Uzbekistan (Mobiuz) — 2 RFIs + 2 RFPs, shortlisted
  • VEON Kyrgyzstan (Beeline Kyrgyzstan) — FinTech RFI
  • VEON Russia (Beeline Russia) — live-network PoC with real integrations; technically successful by the end of 2021, later stopped due to external force-majeure factors
• Featured as a public speaker at market-facing events, including:
  • Huawei FinTech speaker at ICT Week Uzbekistan 2023
  • Huawei speaker at CIO Club Uzbekistan 2025
  • Speaker for AI Contact Center and FinTech solutions at UzCard interbanking event 2025
• Mentored junior presales and technical staff in BSS domains and delivered internal training / enablement sessions for Huawei account managers and other internal teams.
• Worked closely with China-based colleagues and started learning Chinese; can quickly progress toward HSK1 and further if required by business needs.

Senior Business Analyst / Team Lead

• It was a major BSS transformation program in a multi-vendor environment where Seavus, as a local IT integrator subcontracted by ZTE, helped Whale Cloud architects with customer-specific business rules, legacy knowledge, and local operational context.
• Selected to lead the Seavus BA team (6 analysts) and support alignment with a broader vendor-side analyst organization of approximately 25 specialists, based on overall seniority in telecom transformation projects and prior hands-on knowledge of the customer’s BSS landscape, stakeholders, and working practices.
• Established and formalized a structured requirements management approach covering collection, clarification, tracking, and documentation, and supported its practical adoption through Atlassian Jira and Atlassian Confluence to bring consistency and control to a complex cross-company analysis phase.
• Direct formal scope covered Billing, Invoicing, Balancing, Payment Processing (B2B and B2C), Reporting, and domain-related integration requirements; as team lead, also maintained cross-domain awareness across the broader project to support coordination and issue resolution.
• Led workshops and clarification sessions with business and technical stakeholders in both Russian and English, while modeling business processes, documenting functional requirements, preparing structured analysis inputs for HLD and parts of LLD, and performing fit/gap analysis in assigned domains.
• Prepared management materials requested for senior governance and executive-level project communication.
• Contributed throughout the active analysis phase of the program until project activities were paused due to the COVID-19 pandemic.

BSS Solution Architect

• Worked on preparation of a major BSS transformation RFP initiated by the operator due to challenges with a very old unsupported Orga Systems billing platform mainly used for B2C, and an unstable/problematic Amdocs solution mainly used for B2B.
• Collected, analyzed, structured, and classified 1000+ raw requirements from business, IT, legal, finance, marketing, customer care, and other internal stakeholders, converting them into a consistent RFI/RFP-ready requirement set using TM Forum domain mapping principles where applicable, and completing the consolidation phase with only one week delay against an original 3-week target.
• Derived from the completed requirement analysis, provided domain-based and public-market input to support the initial list of potential BSS vendors.
• Introduced an Atlassian Jira- and Atlassian Confluence-based collaboration approach to replace inefficient email/Excel coordination under severe time constraints.
• Proposed a structured vendor Q&A process using Atlassian Jira to improve traceability, reduce duplication, and streamline communication.
• After all RFP-related contractual deliverables were completed, and as a contribution to possible future collaboration during the RFP and subsequent phases, suggested modeling the target landscape using TM Forum concepts, particularly SID for customer and product interconnection modeling; however, despite good working relationships with the customer’s BSS and IT teams, later procurement timing was affected by operator-side business changes.

BSS Consultant

• Provided expert consulting and hands-on support for the operation and evolution of Ericsson BSCS iX and related billing components, working both independently and as part of a 3-person expert team, depending on task scope.
• Supported rating, charging, and product/tariff configuration, helping accelerate issue resolution and service/tariff changes, while providing trusted expert support to technical and business stakeholders, including technical-feasibility input for selected business requests.
• Drawing in part on earlier TV-domain experience from the MTS TV project, addressed IPTV billing-consolidation challenges caused by non-standard and inconsistent subscriber records by proposing a migration approach, developing Java-based PoC scripts, and validating an overnight migration model; further rollout was later paused as the operator shifted focus toward broader BSS transformation.

Solution Architect

• It was a major Veon Group digital transformation program, with an overall estimated budget of up to $1B, where I worked as the customer-facing Front-End Solution Architect for Beeline Russia in a multi-vendor environment led by Ericsson.
• As part of the onsite Qvantel team, worked directly with 20+ customer-side SMEs and stakeholders, collaborating with customer and Ericsson teams in business process analysis, gap analysis, and workshops, and translating customer needs into structured inputs for broader solution design teams in Qvantel’s back-office organization and related Ericsson teams.
• In collaboration with the customer, covered front-end transformation scope across CRM (contact center, eShop, mobile app), Order Management (warehouse-related processes), Product Catalog, and related UX/UI business processes, producing process diagrams, requirement specifications, and workshop outputs for downstream solution design.
• The onsite Qvantel team received positive feedback from customer SMEs; however, the Beeline Russia workstream was not continued due to broader program-level execution concerns at the main-contractor level, outside Qvantel’s area of influence.

User Acceptance Test Lead

• Joined an ongoing multi-service TV program with some services already in production, and acted as the effective UAT lead for cable TV rollout, coordinating test preparation, execution, issue tracking, vendor interaction, go-live support, and post-launch stabilization across the operator’s macro-regions.
• Authored the UAT manual/specification based on existing templates and iteratively aligned it with customer stakeholders.
• Coordinated subcontractors including Huawei as STB hardware/software supplier and integration participant, as well as CTI as local GUI/software vendor.
• Performed hands-on testing together with customer personnel and coordinated acceptance activities with customer business, technical, and regional operations teams.
• Managed acceptance in a complex environment covering IPTV, Satellite TV, Cable TV, OTT services, TV middleware, and regional billing integrations, with a key challenge being remote UAT across distributed regions via video conferencing; contributed to a successful service launch.

BSS Consultant

• Worked on a major BSS transformation program for Velcom, involving migration from a legacy platform to Ericsson BSCS iX in a highly customized enterprise environment with 70+ agreed core BSS customizations, creating substantial complexity for the overall design and delivery team.
• Applied working knowledge across charging, billing, invoicing, mediation, CRM, order management, and related infrastructure / HA aspects in various short-term tasks including testing, troubleshooting, migration rehearsals, launch preparation, and customer consulting; main areas of responsibility were Order Management / Credit Control and customer-customized CRM GUI performance improvement.
• To improve performance of the customer-customized CRM GUI, developed a Java + Selenium-based load-testing framework, executed large-scale testing across 30 virtual machines with approximately 700 parallel sessions, and worked iteratively with development teams to resolve critical performance bottlenecks.
• Supported migration rehearsals with rotating 24-hour troubleshooting coverage and contributed across related tasks as needed to help achieve a successful migration and production launch.

Data Migration Consultant

• Supported consolidation of 200+ regional databases into a target dual-site ORACLE 11g Release 2 RAC environment with geo-redundancy.
• Consulted local developers, DBAs, and customer technical leadership on migration, merge strategy, and data inconsistency handling; adapted and further developed migration scripts for automation, logging, and consistency control; and proposed a phased region-by-region rollout to avoid daytime business downtime.
• Worked closely with the customer’s CIO and periodically reported to the government-side project owner.
• Performed rehearsal migrations on a representative subset and personally migrated the first 10 regional databases together with a local DBA, enabling the customer team to continue the wider rollout.

Java and SQL Developer

• Contributed to a billing transformation project for a major Russian electricity retail company serving private and industrial customers.
• Developed new functionality in ORACLE CC&B, implementing Java logic, complex SQL queries, and materialized views in line with technical specifications and assigned delivery deadlines.
• Worked closely with internal analysts and architects in a structured enterprise delivery environment.
• Applied prior billing-domain knowledge from telecom as a strong foundation while gaining new hands-on experience in the utility / energy sector.

OSS/BSS Integration and Support Engineer

Client assignment: BeST / later life:) Belarus (now Life), mobile operator in Belarus

• Contributed to a two-phase BSS migration and stabilization program, covering postpaid migration in the first phase and prepaid migration in the second phase, followed by post-launch support and later customizations.
• Played a major hands-on role in acceptance testing before and after launch, incident troubleshooting, and ongoing support through migration, babysitting, and later customizations through 2009.
• Supported customer technical and operations teams across Billing, Rating/Charging, Online Charging, CRM-related operations, Service Provisioning, Invoicing, Reporting/Logging, Accounts Receivable, and Mediation, including monthly billing/invoicing activities, reporting/logging optimization, and 24x7 support shifts.
• As part of the project delivery team, contributed to one of the early successful telecom migrations from a black-box prepaid online charging platform (in this case Alcatel IN) to a software-based online charging solution running on standard commercial server hardware and Unix-based operating systems; for LHS SDPx, this was the first successful project of this kind.

Client assignment: MTS Russia, Tier-1 telecom operator

• Supported the evolution of an existing Genesys Contact Center / IVR environment.
• Being new to the Contact Center domain, started with Contact Center test engineering and later contributed to automation of monitoring and reporting activities for the Contact Center infrastructure.
• Completed official Genesys trainings, including developer-oriented modules.
• Developed Bash-, Java-, and VBA-based automation for rollout, collection, archiving, consolidation, and presentation of long-term infrastructure statistics across 100+ servers in multiple macro-regions, ultimately generating human-readable documents with visualized summary tables, charts, and other reporting views for infrastructure analysis.
• Based on the developed tools, enabled periodic infrastructure reporting in a management-readable format; the solution was internally considered reusable beyond the immediate project scope.

QA Engineer

• Started a professional IT career in a product company and progressed from junior QA to a more technical test automation / senior QA profile, building the foundation that later enabled transition to a major telecom vendor as the next employer.
• Worked across Virtuozzo-based virtualization and hosting-automation products including HSPcomplete and Plesk, with later scope also covering Windows-related Virtuozzo releases; Virtuozzo was one of the early commercial OS-level containerization / virtualization solutions, predating today’s Docker/Kubernetes-era container stacks.
• Prepared detailed test scenario documentation to improve knowledge sharing and regression coverage within the team.
• Performed manual testing in Linux shell environments, GUI, functional, regression, and installation/upgrade testing across both Linux and Windows platforms, contributing to stronger test coverage, earlier defect detection, and overall release readiness.
• Used Bash / Linux shell scripting and began using Java for GUI test automation.